Is a request that returns no name counted as a credit?
Yes. We count requests that return phone number validation and carrier information as valid result.
Is uncovering the same contact several times counted each time?
No. You will be able to see your saved lookups inside the panel without doing a new request.
I want to use NoCallerName once. Is it possible?
Yes. We encourage monthly subscriptions because you get a better price, but you're free to buy credits and use whenever you like.
Can I see how many credits are left and my usage history?
Yes, on the top left side of the dashboard there is a counter of the credits and a special tool to view your usage history.
Can I cancel my subscription?
Yes, you can cancel our monthly and annual plans at any time by sending an email request or by our tollfree. However, no refunds will be issued for any unused services.
Is there a free trial?
Yes. By Signing up you get 1 reverse phone lookup for free.
How do recurring charges work? Will my account be charged every month automatically?
Yes, every month, you will be automatically charged, so there is no interruption in your service. If you no longer want the service, let us know, and we will cancel the monthly payments.
Can I rollover unused credits?
No. We will provide you with new credits on your billing day; unused credits will expire at the end of each term.
What if I need a larger plan?
Sure no problem, we have plans available for any need, large or small. Just shoot us an email at support@nocallername.com, and someone will get back to you quickly.
How do I remove my phone from results?
All the information that is gathered about a phone number arrive from the web and is public by other platforms. We value your privacy and, upon request, can block your records from being shown on nocallername.com from databases we control. We are unable to remove any information about you from databases operated by third parties.
I have other questions.
Contact us, and we'll be happy to help! Email us at support@nocallername.com.
